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List of frequently asked questions about ArchPass, powered by Duo

How to log in using the different authentication methods of ArchPass, powered by Duo

Instructions on how to use ArchPass, powered by Duo while traveling

Instructions for changing your device options using the Duo Self-Service Portal, including adding, removing, and enrolling devices.

Instructions for how to reactivate the Duo Mobile App for a new phone, if you've kept the same phone number.

A MyID is a set of account credentials (username and password) used for accessing many UGA services.

The article contains information about how to request a MyID for a student, faculty, staff member, affiliate and department.

If you forget your password and have previously filled out your MyID Profile, you may reset your password yourself via the MyID website.

If you are unable to remember the answers to the security questions in your MyID profile, here are instructions for how to update them. EITS recommends reviewing your security questions every six months.

Frequently asked questions about MyIDs.

FAQ about the annual Departmental MyID account verification process

If you are the primary owner of a departmental MyID, you must verify your ownership of the account annually. This article gives step-by-step instructions for verifying your account.

Instructions for how to use the InCommon federation application with UGA SSO system.

Frequently asked questions about Identity Management and Identity Federation at UGA

This article gives instructions and outlines the process for moving an application to UGA SSO, including the responsibilities of the application owner.